Posted on August 18, 2013 1:11 pm

F.A.Q's. Page

Q. What does SNX Consulting  provide for Managed IT Services?

A. Clients are responsible for maintaining support agreements for line of business applications, submitting support requests, acting upon consulting recommendations and participating in regular executive review of IT operations. SNX Consulting provides a complete suite of IT solutions to align with your business needs. Our Managed IT Services includes but is not limited to consulting, server and PC maintenance, patch and malware management, proactive network monitoring and security, end user support, online backup, virtualization, cloud computing, and unified messaging including mobility and smart phones.

Q. How would my business benefit from SNX Consulting?

A. Some of the proven benefits associated with SNX Consulting include:

Reduced operating costs
Fewer operational headaches
Improved network performance and access
Increased employee satisfaction with IT support
Better continuity in IT support personnel and structure
Piece of mind knowing that experts are managing your IT environment

Q. What companies should utilize Managed IT Services?

A. Managed IT Services is ideally suited for companies with 10 to 250 employees. It efficiently serves the needs of businesses in a vast range of industries that are interested in saving money, improving the quality of IT support, and reducing operational headaches that slow productivity and take management and staff away from their core competencies.

Q. What is the standard pricing for Managed IT Services?

A. SNX Consulting does not use a one-size-fits-all pricing model. We customize our solutions and develop a service model that best matches your unique operating environment needs. Following a thorough review of business needs, SNX Consulting provides flat cost pricing that helps you realize a significant savings in monthly operating costs.

Q. What are the client responsibilities?

A. Clients are responsible for maintaining support agreements for line of business applications, submitting support requests, acting upon consulting recommendations and participating in regular executive review of IT operations.